FAQs & Troubleshooting
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255 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2Printer Jam or Paper Jam
- 3Other Problems
- 4How to identify your Operating System (OS).
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6(Video) Set up your Brother machine
- 7Brother iPrint&Scan cannot find my Brother machine (macOS)
- 8Replace Ink
- 9The printer status is Offline or Paused.
- 10(Video) Check the Print Alignment from Your Brother Machine
- 11Check the Print Alignment from Your Brother Machine
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13(Video) Cannot Print XX or Print Unable XX
- 14What is the default password for my BRAdmin or Web Based Management?
- 15After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 16Add your Brother machine with AirPrint (macOS)
- 17I cannot print on a wireless (Wi-Fi) network (Windows)
- 18Check the Print Quality
- 19Scan Using Brother iPrint&Scan (Windows/Mac)
- 20Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 23No Paper / No Paper Fed [Tray 1] / No Paper Fed [Tray 2]
- 24Document Jam
- 25(Video) Change the Paper Size and Paper Type
- 26Load Documents in the Automatic Document Feeder (ADF)
- 27Easy Scan to E-mail
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29(Video) Check the Print Quality
- 30(Video) Load Envelopes in the Paper Tray #1
- 31What is the default password for my Brother machine?
- 32Improve poor print quality.
- 33Reset the Network Settings to Factory Default
- 34Enable the Brother machine's network interface.
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36(Video) Loading paper in the manual feed slot.
- 37One or more of my colors are not printing (blank).
- 38Print the Network Configuration Report
- 39I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 40How Brother inkjet printers measure remaining page yields
- 41When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 42(Video) Scan Photos and Graphics
- 43(Video) Scan Single or Multiple Pages to a Folder in a Single PDF File
- 44Install the Brother Mobile Connect application (for mobile device)
- 45"Offline" appears on the Status Monitor. (Windows)
- 46(Video) Print an Email Attachment
- 47Delete print jobs from the print queue.
- 48(Video) Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)
- 49Ink Low
- 50(Video) Cover is Open