FAQs & Troubleshooting
Latest |
235 Results
- 127/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 201/08/2024Paper Jam
- 304/07/2024Scan a document using Brother iPrint&Scan. (macOS only)
- 419/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 505/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 631/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 718/01/2024Send a PC-FAX
- 817/11/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 910/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1027/06/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 1127/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1401/06/2023Delete print jobs from the print queue.
- 1516/05/2023I cannot print from my computer via USB.
- 1607/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 1727/03/2023"Offline" appears on the Status Monitor.
- 1827/03/2023Change the printer driver settings (Windows/macOS)
- 1927/03/2023The printer status is Offline or Paused.
- 2024/03/2023Open the Status Monitor
- 2117/03/2023Open the "Scanners and Cameras" and Properties.
- 2215/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2314/02/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 2414/02/2023Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 2514/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2614/02/2023Set up a Group for Broadcasting faxes.
- 2719/12/2022Cannot Detect Ink Volume
- 2819/12/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 2919/12/2022Can third party ink be used to refill the ink cartridges?
- 3013/12/2022How to identify your Operating System (OS).
- 3113/12/2022Is there a way to view how much ink is remaining?
- 3220/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3317/10/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 3426/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 3506/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 3631/08/2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 3730/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3822/08/2022Configure the Scan to Email Feature (Linux)
- 3909/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4026/07/2022Configure and use the Scan Key Tool (Linux)
- 4119/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4230/06/2022Scan a document into PaperPort™ using the TWAIN driver
- 4323/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4420/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4509/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4620/04/2022Uninstall the Brother Software and Drivers (Windows)
- 4714/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4807/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 4901/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5001/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.