Load paper in the paper tray

One or more of my colors are not printing (blank). What can I do?

When I try to scan the document, the scanner application crashes. (OS X 10.11)

Scan and save a document in PDF format (Scan to File)

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

How to identify your Operating System (OS).

Locate files scanned with ControlCenter3 (For Windows)

Change the printer driver settings (Windows/macOS)

I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.

Print on both sides of the page. (Manual 2-sided/Duplex Printing)

Why do the color ink cartridges run out of ink even though I never or rarely print in color?

What does "COMM.ERROR" on the LCD display mean?

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

"Offline" appears on the Status Monitor.

I cannot find some option in the Printing preferences. (For Windows)

Can I print from or scan to Android™ Smartphone?

The printer status is Offline or Paused.

Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?

How do I store Speed Dial numbers on my Brother machine for easy dialing?

When I print, the pages are smudged with ink. What should I do?

Where is the USB port on the machine?

Paper Jam

Replace Ink

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

My machine does regular cleaning cycles in the night. How can I correct this?

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

Download a file from the "Downloads" section and save it to Windows 8 computer.

Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo

I still receive the error message "Paper Jam" after I removed the jammed paper.

Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?

I am unable to change my Brother machine's Receive Mode.

When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.

How do I clear the message "Cannot Detect" from the display?

No Paper Fed

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

Print using only the black ink cartridge when the Color cartridges have run out.

Cover is Open

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?

Scan an image and insert it in a Windows XP application

Forward a fax to another fax machine when my machine has a mechanical problem.

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

I'm using Macintosh. What is the PreScan option used for?

I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)

I cannot install Brother drivers on Debian 10 or later (Linux)

What driver package format is supported by my Linux distribution?

How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)

Why does the message "No Response/Busy" appear on my Transmission Verification Report?

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)