FAQs & Troubleshooting
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336 Results
- 1(Video) Install Ink Cartridges
- 2Replace Ink
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Enable the Brother machine's network interface.
- 5After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9(Video) Set up your Brother machine
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Print using only the black ink cartridge when the Color cartridges have run out.
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14The printer status is Offline or Paused.
- 15Document Jam
- 16(Video) Load A4/Letter paper
- 17Install Starter Ink
- 18Cannot Detect Ink Volume
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20(Video) Load an Envelope (Manual Feed Slot)
- 21Printer Jam or Paper Jam
- 22Add your Brother machine with AirPrint (macOS)
- 23I cannot print on a wireless (Wi-Fi) network (Windows)
- 24When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 25Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 26Prevent Smudged Printouts and Paper Jams (Mac)
- 27Printing is slow or printed images are too dark (Windows)
- 28Set up your Brother machine on a wireless network.
- 29Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 30Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 31Cannot Detect
- 32Reset the Network Settings to Factory Default
- 33Load Documents on the Scanner Glass
- 34How to identify your Operating System (OS).
- 35Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 36Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 37(Video) Connect telephone line and power cords
- 38Scan multiple pages into one file instead of each scan being saved as a separate file.
- 39One or more of my colors are not printing (blank).
- 40Brother iPrint&Scan cannot find my Brother machine (macOS)
- 41Configure and use PC-FAX (CUPS) (Linux)
- 42Protect your Brother machine against unauthorised access over the network
- 43Combine multiple scanned documents into a single file with PaperPort™
- 44Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 45Printing/ Scanning with a mobile device
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Verify if the Brother machine has a dial tone.
- 48Cover is Open
- 49What is Distinctive Ring and how do I program it?
- 50Print the Network Configuration Report