FAQs & Troubleshooting
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338 Results
- 51Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 52I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 53Can I print from or scan to Android™ Smartphone?
- 54I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 55How do I improve the color density? (Print Calibration)
- 56Can I program my Brother machine to dial a predefined number before every fax number I dial?
- 57I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 58Is my Brother machine compatible with Windows Vista?
- 59When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 60How do I clear the message "Document Jam" from the LCD display?
- 61How do I clear the message "Jam Rear" from the LCD display?
- 62I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 63When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 64Adjust my Brother machine's Sleep Time setting
- 65What is the recommended paper?
- 66How do I install additional memory?
- 67I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 68Replace the toner cartridge
- 69Configure and use the Scan Key Tool (Linux)
- 70The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 71Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 72Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 73Tips for copy/scanning and preventing document jams
- 74Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 75"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 76How do I clear the message "Print Unable 32" from the LCD display?
- 77When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 78What are supported file formats for the direct print feature?
- 79I'm using Windows XP. I cannot scan with the USB cable.
- 80The keys on the control panel do not respond.
- 81Uninstall the drivers. (Mac OS X 10.5)
- 82Printouts have toner scatter or toner stain.
- 83The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 84Spots are printed at 75mm.
- 85The error message "Out of Memory" appears on the LCD.
- 86I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 87How do I turn off/on the Toner Save Mode?
- 88I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 89I cannot install the driver when using the Driver Install Tool. (Linux)
- 90Cannot print after a Windows 10 update (June 2020)
- 91The downloaded driver's name is different from my machine's name. (Linux)
- 92Large characters are printed incorrectly. (Linux)
- 93When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 94When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 95Configure scan settings without administrator privileges (Linux)
- 96I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 97I am unable to print from a client PC to a printer on a print server. (Linux)
- 98I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 99Protect your Brother machine against unauthorised access over the network
- 100Open the Status Monitor