FAQs & Troubleshooting
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340 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Configure and use the Scan to Network feature
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4Can I print from or scan to Android™ Smartphone?
- 5Adjust color settings by using the custom setting in the printer driver
- 6Scan and save a document in PDF format (Scan to File)
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 10What is Brother iPrint&Scan?
- 11Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 12Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13Print on plain paper or bond paper from the Manual feed slot
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 17Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 18Setup and use Brother PC-FAX receiving
- 19No Waste Toner
- 20Carry out calibration to improve the color density
- 21How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 22Drums End Soon/ Drum End Soon(X)
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 25Print a web page from iPrint&Scan when using an Android™ mobile device.
- 26Scan multiple pages into one file instead of each scan being saved as a separate file.
- 27Size mismatch
- 28Transfer faxes to the PC when my machine has a mechanical problem
- 29Can I use non-Brother or third party supplies with the Brother machine?
- 30Can I print from DOS applications?
- 31Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 32The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 33Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 34Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 35Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 36Locate files scanned with ControlCenter3 (For Windows)
- 37I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 38When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 39No Paper
- 40I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 41Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 42Can I use voice mail on the same line as my Brother machine?
- 43Color misregistration
- 44I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 45Poor fixing
- 46When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 47Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 48I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 49What can happen if the wrong paper is used in your machine.
- 50Print on envelopes, labels or thick paper from the Manual feed slot