Pre-Required Procedures (Linux)

When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?

My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Functions supported in the Windows 7 built-in drivers

Scan a document using "Scanner and Camera Wizard" in Windows XP

I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

Can I print from or scan to Android™ Smartphone?

Can I print from and scan to iPhone, iPod touch and iPad?

Scan a document from a Windows Vista application

Cannot print after a Windows 10 update (June 2020)

I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)

Windows 10 Support Information

Delete print jobs from the print queue.

What is the Network Shared printing?

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

I cannot print from my computer via USB.

The printer status is Offline or Paused.

The paper is skewed when it's printed.

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?

I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?

When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?

How can I clear the "PAPER JAM" error message?

The link icon for Outlook Express is not displayed in PaperPort®. What should I do?

What is a "Generic PCL Driver"?

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

What is Distinctive Ring and how do I program it?

I am experiencing problems sending a fax, what can I do?

Why doesn't the machine answer when receiving a call?

Can I confirm that the FAX was sent correctly?

Can I use non-Brother or third party supplies with the Brother machine?

What can happen if the wrong paper is used in your machine.

I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.

I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

How can I configure Windows® XP to send faxes?

I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?

I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?

I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.

I cannot install the driver when using the Driver Install Tool. (Linux)

The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)

I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)

Important points for specifying the scan area (Linux)

How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)