FAQs & Troubleshooting
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174 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Can I print from or scan to Android™ Smartphone?
- 3When trying to print from Mac OS® X the print queue is stopped.
- 4When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 5My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 6What is a "Generic PCL Driver"?
- 7I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 8I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
- 9I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 10I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 11Check the IP addresses of your PC and the Brother machine
- 12Delete print jobs from the print queue.
- 13The printer status is Offline or Paused.
- 14I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 15Pre-Required Procedures (Linux)
- 16Does NC-2200w work with Windows Vista?
- 17Scan a document from a Windows Vista application
- 18I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 19The machine does not print anything.
- 20I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 21I cannot install the driver when using the Driver Install Tool. (Linux)
- 22Cannot print after a Windows 10 update (June 2020)
- 23Paper size settings are unavailable when I print from OpenOffice (Linux)
- 24I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 25Uninstall printer drivers (Linux)
- 26Windows 10 Support Information
- 27How to identify your Operating System (OS).
- 28The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 29A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 30I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 31I cannot print with Windows Vista 64bit.
- 32How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 33Scan a document from the Windows Vista Photo Gallery
- 34I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 35Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 36The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 37Can I print from DOS applications?
- 38What can happen if the wrong paper is used in your machine.
- 39I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 40I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 41I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
- 42When Adobe® Acrobat® 5.0 and PaperPort® are installed on the same Windows 2000 system, launching PaperPort® produces one of these errors: - Paprport.exe has generated errors and will be closed by Windows. - Paperport.exe Application Error. The instruction at "0x6063a39c" referenced memory at "x025583e3" The memory could not be "read".
- 43I'm using Macintosh®. What are the settings in the Scanner window used for?
- 44I'm using Macintosh. What is the PreScan option used for?
- 45Configure and use PC-FAX (CUPS) (Linux)
- 46The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 47The downloaded driver's name is different from my machine's name. (Linux)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49Command List of brscan. (Linux)
- 50Uninstall the scanner driver. (Linux)