FAQs & Troubleshooting
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174 Results
- 51The driver installation finished successfully but I cannot print. (Linux)
- 52Print command (LPR) (Linux)
- 53I installed scan-key-tool, but it does not work. (Linux)
- 54When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 55Important points for specifying the scan area (Linux)
- 56Uninstall the scanner driver. (Linux)
- 57I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 58I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 59I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 60I want to print using CUPS while keeping SELinux enabled. (Linux)
- 61Uninstall printer drivers (Linux)
- 62Windows 10 Support Information
- 63The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 64I cannot print from my computer via USB.
- 65Check the IP addresses of your PC and the Brother machine
- 66I cannot scan via USB. (Mac OS X)
- 67How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 68When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 69Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 70How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 71Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 72Why does the display read "Cover Open"?
- 73I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 74How can I re-install the drivers?
- 75How can I clear the "PLS OPEN COVER" error message on LCD?
- 76I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 77I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 78I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 79Vertical streaks appear in my copies.
- 80How do I print a network configuration page?
- 81I cannot install the driver when using the Driver Install Tool. (Linux)
- 82I cannot install Brother drivers on Debian 10 or later (Linux)
- 83Configure the Scan to Email Feature (Linux)
- 84What driver package format is supported by my Linux distribution?
- 85Scan using XSane or GIMP (Linux)
- 86Cannot print after a Windows 10 update (June 2020)
- 87The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 88I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 89I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 90My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 91The downloaded driver's name is different from my machine's name. (Linux)
- 92The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 93I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 94When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 95I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 96When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 97I cannot scan when using SELinux (Security-Enhanced Linux)
- 98I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 99When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 100Command List of brscan. (Linux)