FAQs & Troubleshooting
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323 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3White spots or hollow print
- 4Print on plain paper or bond paper from the Manual feed slot
- 5Wrinkle
- 6Turn the Toner Save mode on or off
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8The color of your printouts is not what you expected
- 9Print on envelopes, labels or thick paper from the Manual feed slot
- 10What is Brother iPrint&Scan?
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12Jam Inside
- 13A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 14Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 15Offset image
- 16When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 17Reset the network settings to the factory default (video instructions available)
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 21Colors are light or unclear on the whole page
- 22Configure and use the Scan to Network feature
- 23WT Box End Soon
- 24When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 25No Paper
- 26Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 27Envelope creases
- 28What can happen if the wrong paper is used in your machine.
- 29Clean the Drum Unit
- 30When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 31Configure and use the Scan to FTP feature
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33Adjust color settings by using the custom setting in the printer driver
- 34The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 35Scan and save a document in PDF format (Scan to File)
- 36Can I use voice mail on the same line as my Brother machine?
- 37Toner scatter or toner stain
- 38Jam Rear
- 39What kind of memory can I use?
- 40Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 41I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 42Replace Belt
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 45The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 46Can I print on transparencies e.g. for overhead projectors?
- 47Print a web page from iPrint&Scan when using an Android™ mobile device.
- 48Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 49I keep getting the error message "Authenticate Err (Authentication error)".
- 50Locate files scanned with ControlCenter2 (For Macintosh)