FAQs & Troubleshooting
Popular |
296 Results
- 1How do I clear the message "PAPER JAM" from the display?
- 2Locate files scanned with ControlCenter3 (For Windows)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4How do I know which side up my photo paper should be in the tray?
- 5How to identify your Operating System (OS).
- 6How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 7Scan and save a document in PDF format (Scan to File)
- 8I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 9Configure a cover page for PC-FAX.
- 10I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 11What driver package format is supported by my Linux distribution?
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15Configure and use PC-FAX (CUPS) (Linux)
- 16I cannot print using my Brother machine on a wireless network (Windows)
- 17Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 18I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 19I cannot remove red-eye.
- 20One or more of my colors are not printing (blank). What can I do?
- 21What is Distinctive Ring and how do I program it?
- 22How do I replace the Ink Cartridge?
- 23Can I confirm that the FAX was sent correctly?
- 24I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 25Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 26How do I clear Machine Error 46?
- 27When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 28Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 29Where is the USB port on the machine?
- 30What is MFL-Pro Suite Software?
- 31My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 32Install the built-in drivers (For Windows 8 and Windows 10)
- 33What is the Network Shared printing?
- 34The printer status is Offline or Paused.
- 35I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 36When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 37Set up your Brother machine on a wireless network.
- 38ControlCenter3 displays a blank screen at startup (Windows)
- 39The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 40When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 41The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 42Which E-mail packages are compatible with ControlCenter3?
- 43I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 44I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 45I'm using Macintosh. What is the PreScan option used for?
- 46Why doesn't my Brother machine have a dial tone?
- 47"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 48How do I clean the Scanner to improve the copy or fax quality?
- 49I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)