FAQs & Troubleshooting
![]() |
Popular |
316 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2JAM DUPLEX
- 3What is Brother iPrint&Scan?
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Page skewed
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Setup and use Brother PC-FAX receiving
- 9JAM TRAY 1
- 10Can I print from or scan to Android™ Smartphone?
- 11Scan multiple pages into one file instead of each scan being saved as a separate file.
- 12Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 13JAM INSIDE
- 14Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 17Print Unable
- 18Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20Curled (video instructions available)
- 21Faint
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 24Drum Error (Drum!)
- 25How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 28How to identify your Operating System (OS).
- 29Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 30Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 31Curled
- 32Poor fixing
- 33White lines, bands or ribbing across the page
- 34Reset the network settings to the factory default (video instructions).
- 35Replace Toner
- 36My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 37Ghost
- 38Scan a document in Mac OS X 10.7.
- 39Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 40Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 41Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 42Drum End Soon
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44What driver package format is supported by my Linux distribution?
- 45Pre-Required Procedures (Linux)
- 46When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 47Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 48Duplex Copy (1-sided to 2-sided)
- 49White spots or black spots at 94 mm (3.7 in.) intervals
- 50Toner specks