FAQs & Troubleshooting
Popular |
347 Results
- 1How can I print, fax, copy and scan using A3/Ledger size paper?
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 5How do I load paper in paper tray#2?
- 6How to identify your Operating System (OS).
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9The printer status is Offline or Paused.
- 10When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 11I cannot make borderless prints.
- 12Can I use AirPrint with my Brother machine?
- 13Discover the MAC address of the Brother network card
- 14Change the printer driver settings (Windows/macOS)
- 15Which E-mail packages are compatible with ControlCenter3?
- 16I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 17How do I factory reset the network settings?
- 18Load paper in the paper tray
- 19How do I clear the message "Unable to..." or "... Unable" ?
- 20What driver package format is supported by my Linux distribution?
- 21I cannot send a fax using PC-FAX (Windows 10)
- 22Protect your Brother machine against unauthorised access over the network
- 23Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 24Scan from the Brother iPrint&Scan application using Windows Phone.
- 25How many times will my Brother machine automatically redial a busy number?
- 26How do I know which side up my photo paper should be in the tray?
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 28When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 29When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 30I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 31Where can I get FaceFilter Studio and what can I do with this application?
- 32I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 33I cannot connect to the Active Directory running on Windows Server 2003 using the LDAP feature. The error message "Server Time-out" appears on the LCD. What should I do?
- 34One or more of my colors are not printing (blank). What can I do?
- 35Can my Brother machine print a report to verify a fax I sent was received?
- 36How do I load envelopes into my machine?
- 37I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 38Open the "Scanners and Cameras" and Properties.
- 39I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 40I cannot install the driver when using the Driver Install Tool. (Linux)
- 41When I print images, the quality is not good (Linux)
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43I cannot scan when using SELinux (Security-Enhanced Linux)
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45Install BookScan & Whiteboard Suite onto Windows 10.
- 46What is Brother iPrint&Scan?
- 47Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 48Print a web page from iPrint&Scan when using an Android™ mobile device.
- 49The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 50Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.