FAQs & Troubleshooting
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329 Results
- 1Paper Jam
- 2When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3Load paper in the paper tray
- 4What is Brother iPrint&Scan?
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Can I print from or scan to Android™ Smartphone?
- 7Improve poor print quality.
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 10Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 11Paper jams or ink trace (smudges) occur when feeding A3 paper.
- 12Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Protect your Brother machine against unauthorised access over the network
- 16Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 17I cannot find some option in the Printing preferences. (For Windows)
- 18Print a web page from iPrint&Scan when using an Android™ mobile device.
- 19My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 20Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 21Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 22Scan and save a document in PDF format (Scan to File)
- 23I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 24Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 25When I print, the pages are smudged with ink. What should I do?
- 26I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 27How do I load envelopes into my machine?
- 28Delete print jobs from the print queue.
- 29The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 30Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32I cannot remove red-eye.
- 33How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
- 34Can I transfer faxes to the PC when my machine has a mechanical problem?
- 35Is there a way to view how much ink is remaining?
- 36I am unable to print from a client PC to a printer on a print server. (Linux)
- 37What is the "Station ID" and how do I set it?
- 38Pre-Required Procedures (Linux)
- 39I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 40When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 41Scan from the Brother iPrint&Scan application using Windows Phone.
- 42Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 44I still receive the error message "Paper Jam" after I removed the jammed paper.
- 45Delete numbers stored in my Brother machine's Caller ID History.
- 46How many times will my Brother machine automatically redial a number?
- 47The printer status is Offline or Paused.
- 48When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 49I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 50Replace Ink