FAQs & Troubleshooting
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143 Results
- 1Drum End Soon
- 2Replace Toner
- 3Replace Drum
- 4Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5Jam Inside
- 6How to identify your Operating System (OS).
- 7Document Jam
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 10The printer status is Offline or Paused.
- 11What is Toner Continue Mode?
- 12Cartridge Error
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 15"Offline" appears on the Status Monitor.
- 16Confirm that a FAX I sent was received correctly.
- 17What is the difference between the toner cartridge and the drum unit?
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19Can I print from or scan to Android™ Smartphone?
- 20Jam Tray
- 21Turn the Toner Save mode on or off
- 22Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 23Clean the Drum Unit.
- 24Toner Low
- 25When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 26No Drum
- 27Out of Memory
- 28Black lines down the page
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30The keys on the control panel do not respond or triple beep when I press them.
- 31Clean the corona wire of the drum unit.
- 32When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 33Download a file from the "Downloads" section and save it to Windows 8 computer.
- 34Can I use AirPrint with my Brother machine?
- 35I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 36Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 37No Toner
- 38No Paper
- 39Cover is Open
- 40Drum !
- 41What driver package format is supported by my Linux distribution?
- 42To install the printer driver easily using a tool. (Linux)
- 43Send a PC-FAX
- 44Verify if the Brother machine has a dial tone
- 45Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 46Where can I download Brother iPrint&Scan application for Mac?
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48Command List of brscan. (Linux)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50I want to print using CUPS while keeping SELinux enabled. (Linux)