FAQs & Troubleshooting
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185 Results
- 1How to replace the coin cell battery
- 2Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 3What is the default User ID and Password for BRAdmin Light or Professional?
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5What methods can I use to configure wireless settings?
- 6How do I transfer label or slip templates?
- 7When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 8Use Remote Update to download files to your printer from a USB flash drive
- 9How to set the Peeler
- 10How do I transfer label templates with P-touch Transfer Express?
- 11The power button does not light up.
- 12What Android™ mobile application can I use?
- 13What iOS mobile application can I use?
- 14Installing the software
- 15How do I install/change the RD roll?
- 16(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17I can no longer print from my computer via Bluetooth® even though I was able to print previously.
- 18How to install Brother software on a computer not connected to the Internet
- 19The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 20I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 21When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 22How to set the Cutter
- 23How to set the Head Unit
- 24How to set the Platen Roller
- 25What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 26My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 27How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 28How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 29The Printer Setting Tool does not start.
- 30When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
- 31(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 33How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 34(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 35How to insert the Label Support
- 36Installing a CA certificate
- 37Where can I find my Brother printer's serial number?
- 38The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 39I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 40How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Where can I find the printer's network settings, such as IP address?
- 43I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 44How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 45Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 46The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 47The paper settings specified from the server computer are not reflected on the client computer.
- 48(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 49What do the indicator lights mean?
- 50How do I reset network setting?