FAQs & Troubleshooting
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172 Results
- 1How to replace the coin cell battery
- 2What is the default User ID and Password for BRAdmin Light or Professional?
- 3The printer does not enter the sleep mode when it is connected via a wireless LAN.
- 4How do I connect the printer to my computer using the Wireless Direct mode?
- 5Using the Printer Setting Tool (for Windows)
- 6How to set the Peeler
- 7Use Remote Update to download files to your printer from a USB flash drive
- 8Adding a custom media size for continuous roll (Linux®)
- 9How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 10How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 11How to use the Paper Size Setup (for Windows)
- 12What iOS mobile application can I use?
- 13How do I disable broadcasting the printer to AirPrint-compatible devices?
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15How to identify your Operating System (OS) for Windows or Mac
- 16How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 17What methods can I use to configure wireless settings?
- 18Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 19My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 20Use Remote Update to download files to your printer from an FTP server
- 21Can I set a different media width when using an OpenOffice template? (Linux®)
- 22How to open the Devices and Printers window
- 23When I print many continuous labels, part of the label data is printed twice.
- 24How do I install/change the RD roll?
- 25I cannot connect my printer to a Windows 11 computer via USB.
- 26How to set the Head Unit
- 27Where can I find my Brother printer's serial number?
- 28Where can I find the printer's network settings, such as IP address?
- 29Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 30Printing is not possible. (USB connection)
- 31The power button does not light up.
- 32I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 33I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 34I do not know how to become a superuser in Ubuntu. (Linux®)
- 35Print free-length labels with the set length (Linux®)
- 36Installing the LPR driver and CUPS wrapper driver (Linux®)
- 37Using the Communication settings (for Windows)
- 38How do I switch to and use the mass storage mode?
- 39Can I directly operate my printer from a self-developed application software and print a label?
- 40The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 41How do I uninstall the printer driver?
- 42How do I clean my printer?
- 43How can I reset the printer?
- 44When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 45How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 46I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 47I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 48I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 49I cannot print from GIMP on Linux.
- 50PostScript data cannot be printed or is printed in the text format. (Linux®)