FAQs & Troubleshooting
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127 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5How do I transfer label or slip templates?
- 6Printing is not possible. (USB connection)
- 7How do I install/change the RD roll?
- 8How do I reset network setting?
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10Where can I find my Brother printer's serial number?
- 11The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 12How do I uninstall the printer driver?
- 13The paper settings specified from the server computer are not reflected on the client computer.
- 14I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16How do I transfer label templates with P-touch Transfer Express?
- 17The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 18What Android™ mobile application can I use?
- 19What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 20(Video) When I print many continuous labels, part of the label data is printed twice.
- 21How to identify your Operating System (OS) for Windows or Mac
- 22My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 23The driver downloaded from the website cannot be installed.
- 24I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 25Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 26Uninstalling the printer drivers (Linux®)
- 27How to identify the printer's firmware version
- 28I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 29(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 30(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 31P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 32How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 33(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 35How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 36How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 37How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 39(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 42Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 43How to delete the registry information and files related to the printer driver
- 44How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 45How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 46I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 47Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 48How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 49The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 50When I print many continuous labels, part of the label data is printed twice.