FAQs & Troubleshooting
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128 Results
- 10116/10/2019The driver installation finished successfully but I cannot print. (Linux®)
- 10216/10/2019All print jobs have been cancelled and nothing can be printed. (Linux®)
- 10316/10/2019I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 10416/10/2019I cannot print from RedHat or CentOS. (Linux®)
- 10516/10/2019PostScript data cannot be printed or is printed in the text format. (Linux®)
- 10616/10/2019Large characters are printed incorrectly. (Linux®)
- 10716/10/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 10816/10/2019Installing the LPR driver and CUPS wrapper driver (Linux®)
- 10916/10/2019Disable or reconfigure SELinux. (Linux®)
- 11016/10/2019Creating a label with GIMP (Linux®)
- 11115/10/2019The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 11215/10/2019The error message "Failed to acquire the current settings. Check that the correct model is connected and that the unit is correctly connected and turned on." appears when I try to aquire and change the current settings in printer driver.
- 11315/10/2019The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 11407/10/2019When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 11507/10/2019How can I connect the printer to my mobile device via Wi-Fi® ?
- 11604/10/2019I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 11721/05/2019The media cannot be fed to the beginning of a label.
- 11820/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 11912/03/2019How to share your printer in Windows 7 in a network-shared environment.
- 12012/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 12118/01/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 12217/01/2019The driver downloaded from the website cannot be installed.
- 12311/01/2019My printer has suddenly stopped printing.
- 12426/12/2018I cannot print from GIMP on Linux.
- 12515/05/2017I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 12630/06/2016How to install the rechargeable Li-ion battery
- 12706/01/2015Error messages do not appear when using the USB connection of my printer.
- 12820/08/2012How do I create a label using a template? (P-touch Editor 5.0 for Windows)