FAQs & Troubleshooting
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228 Results
- 1Printing is not possible. (USB connection)
- 2My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 3How do I transfer label or slip templates?
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5What Android™ mobile application can I use?
- 6Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 7Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 8I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 9What iOS mobile application can I use?
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11How do I uninstall the printer driver?
- 12The paper settings specified from the server computer are not reflected on the client computer.
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 15Which interface cable can I use?
- 16I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 17When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 18Can I use the app with my iPad? (iPrint&Label)
- 19How do I reset network setting?
- 20How do I install/change the label roll?
- 21My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 22(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 24I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 25(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 26(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 27How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 28Labels are jammed in the machine or are not ejected correctly after printing.
- 29The printer does not print.
- 30(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 31How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 32I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 33Creating a label with GIMP (Linux®)
- 34Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 35How to identify the printer's firmware version
- 36How do I switch to and use the mass storage mode?
- 37The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 38Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 39(Video) When I print many continuous labels, part of the label data is printed twice.
- 40How do I transfer label templates with P-touch Transfer Express?
- 41What is the default User ID and Password for BRAdmin Light or Professional?
- 42How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 43How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 45How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 46How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 47Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 48I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 49Where can I download the latest P-touch Editor for Mac?
- 50How do I connect the printer to my computer via Wi-Fi®?