FAQs & Troubleshooting
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191 Results
- 1How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3How do I transfer label or slip templates?
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 6How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 7I have an occasional printing problem.
- 8How do I reset the PS-9000 to factory default settings?
- 9Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 10Can I directly operate my printer from a self-developed application software and print a label?
- 11The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 12I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 13When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 14The paper settings specified from the server computer are not reflected on the client computer.
- 15Printing is not possible. (P-touch Editor5.3 for Mac)
- 16Printing is not possible. (USB connection)
- 17The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19Uninstalling the printer drivers (Linux®)
- 20Creating a label with GIMP (Linux®)
- 21I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 22How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 24Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 25I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 26How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 27How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 28How do I replace the cutter blade?
- 29I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 30I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 31Adding a custom media size for continuous tape / roll (Linux®)
- 32How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 33The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 34Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 35What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 36What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 37How do I transfer label templates with P-touch Transfer Express?
- 38(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 39How to identify your Operating System (OS) for Windows or Mac
- 40My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 41How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 42How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 43When I try to use the database function, an application error occurs.
- 44How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 45The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 46I cannot discover the product with the configuration utility.
- 47How do I clear paper jam?
- 48Where can I download the latest P-touch Editor for Mac?
- 49My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 50How to change the "Auto tape cut" option (for Mac)