FAQs & Troubleshooting
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156 Results
- 1Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 2How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 3How to identify your Operating System (OS) for Windows or Mac
- 4Using the Printer Setting Tool (for Mac)
- 5Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 6How can I print using Portrait? (iPrint&Label)
- 7Where can I download Brother iPrint&Label? (iPrint&Label)
- 8"No barcodes were detected in the document" is displayed on the computer screen when printing a barcode using the Crop Print function.
- 9When printing via the USB cable, the printer repeatedly pauses and then continues printing. (for Windows)
- 10What Android™ mobile application can I use?
- 11Poor print quality when printing on narrow labels. (iPrint&Label)
- 12Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 13Uninstalling the printer drivers (Linux®)
- 14Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 15How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 16Labels are jammed in the machine or are not ejected correctly after printing.
- 17How to install Brother software on a computer not connected to the Internet
- 18The barcode on a printed PDF file cannot be read.
- 19What is the compatible barcode protocol? (iPrint&Label)
- 20How can I create a barcode label? (iPrint&Label)
- 21Can I change the barcode settings like barocde size? (iPrint&Label)
- 22The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 23When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 24Where can I download the latest P-touch Editor for Mac?
- 25Installing the software
- 26I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 27I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 28How to open the Devices and Printers window
- 29Small characters or thin lines are printed faintly.
- 30Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 31How do I clean my printer?
- 32(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 33How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 34(Video) When I print a long label or many labels continuously, printing suddenly stops.
- 35How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 36Where can I find my Brother printer's serial number?
- 37How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 38Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 39How do I start P-touch Editor Lite when connecting the printer to my computer?
- 40Print free-length labels with the set length (Linux®)
- 41Can I set a different media width when using an OpenOffice template? (Linux®)
- 42The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 43Diagonal lines are distorted.
- 44When I load a die-cut DK roll in my printer and turn it on, it does not feed any labels.
- 45The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 46Using P-touch Template Settings
- 47The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 48How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 49Can I create a label with time&date? (iPrint&Label)
- 50Using the Device Settings (for Windows)