FAQs & Troubleshooting
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181 Results
- 1How do I transfer label or slip templates?
- 2Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 3How do I transfer label templates with P-touch Transfer Express?
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5Where can I download the latest P-touch Editor for Mac?
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7When I try to print a label, it comes out blank. (for Mac)
- 8How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 9I cannot discover the product with the configuration utility.
- 10Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 11How to open the Devices and Printers window
- 12I have an occasional printing problem.
- 13I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 14I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 15Creating a label with OpenOffice (Linux®)
- 16The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 17The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 18Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 19Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 20I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 21How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 22Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 23How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 24Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 25Some of the print options in OpenOffice do not work. (Linux®)
- 26P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 27Can I directly operate my printer from a self-developed application software and print a label?
- 28Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 29When I print many continuous labels, part of the label data is printed twice.
- 30How to identify your Operating System (OS) for Windows or Mac
- 31How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 32How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 33When I print a long label or many labels continuously, printing suddenly stops.
- 34How do I reset the PS-9000 to factory default settings?
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 37I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 38(Video) When I print many continuous labels, part of the label data is printed twice.
- 39(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 40I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 41When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 42How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 43What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 44The paper settings specified from the server computer are not reflected on the client computer.
- 45Printing is not possible. (USB connection)
- 46P-touch Editor crashes when I open it on my Mac.
- 47I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 48I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 49I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 50Uninstalling the printer drivers (Linux®)