FAQs & Troubleshooting
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134 Results
- 1I cannot print using my Brother machine on a wireless network (Windows)
- 2Delete print jobs from the print queue.
- 3The printer status is Offline or Paused.
- 4Enable the Brother machine's network interface.
- 5What is Brother iPrint&Scan?
- 6Jam B Inside
- 7Can I print from or scan to Android™ Smartphone?
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Jam C Inside
- 10Replace Parts
- 11Jam D Duplex
- 12Reset the print server to the default factory settings.
- 13I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 14I cannot find some option in the Printing preferences. (For Windows)
- 15I cannot print using my Brother machine on a wireless network (Mac)
- 16Cartridge Alert
- 17Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 18The print speed is slow.
- 19Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 20Print Unable XX
- 21DX Lever Error
- 22Jam E Rear
- 23I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 24Set up your Brother machine on a wireless network.
- 25"Offline" appears on the Status Monitor.
- 26Jam F OP Tray
- 27How to identify your Operating System (OS).
- 28Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 29Discover the MAC address of the Brother network card
- 30Unusable Device
- 31Cover is Open
- 32Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 33Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 34Wireless setup is requesting a WPS PIN to complete the setup
- 35What is the Network Shared printing?
- 36Change the printer driver settings (Windows/macOS)
- 37I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 38Print the Network Configuration Report
- 39I get a TS error when trying to print on a wireless network.
- 40I cannot print from my computer via USB.
- 41Jam MP Tray
- 42Too Many Trays
- 43Output Tray Full
- 44Open the Control Panel (For Windows)
- 45Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Cartridge Error
- 47No Paper
- 48My Brother machine misfeeds paper.
- 49Uninstall the drivers. (Mac OS X 10.5)
- 50I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)