FAQs & Troubleshooting
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247 Results
- 1(Video) Load A4/Letter paper
- 2Paper is Jammed Inside the Machine
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5Replace the Belt Unit
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 8I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 9Replace the Waste Toner Box
- 10Paper is Jammed in the MP tray
- 11Replace Fuser
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Load Paper in the Multi‑purpose Tray (MP Tray)
- 14Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 15Adjust color settings by using the custom setting in the printer driver
- 16Replace PF Kit xx
- 17Carry out calibration to improve the color density
- 18Secure Print (Macintosh)
- 19Replace Drum
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Load and Print Labels Using the MP Tray
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23Replace Laser
- 24Replace the Toner Cartridge
- 25(Video) Update the Driver or Firmware for your Brother machine
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27Send an Email with User Authentication
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29Disable the APIPA protocol.
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31Check the remaining ink or toner level (Linux)
- 32Export the Certificate and Private Key
- 33(Video) Unpack your Brother machine
- 34(Video) Connect the cord
- 35Download a file from the "Downloads" section and save it to Windows 8 computer.
- 36What is Brother iPrint&Scan?
- 37Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38What is AirPrint?
- 39How to identify your Operating System (OS).
- 40Change the printer driver settings (Windows/macOS)
- 41Toner Low
- 42Secure Print (Windows®)
- 43Factory Reset
- 44Drum End Soon
- 45Wrinkled printout
- 46Install the optional lower tray
- 47What is the default password for my Brother machine?
- 48Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 49Install the Tower Tray Unit.
- 50Load and Print Envelopes Using the MP Tray