FAQs & Troubleshooting
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179 Results
- 1What is the recommended paper?
- 2Jam Inside
- 3Load paper in the paper tray
- 4Adjust color settings by using the custom setting in the printer driver
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Replace WT Box
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10What is Brother iPrint&Scan?
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12Jam Rear
- 13Jam MP Tray
- 14My Brother machine could not be found over the network when I installed drivers on my PC.
- 15Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17Can I print from or scan to Android™ Smartphone?
- 18Replace Drum
- 19Turn the Toner Save Mode on or off.
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21Wrinkle
- 22Print the Network Configuration Report.
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25Jam Tray / Jam Tray 1 / Jam Tray 2
- 26Can I print on transparencies e.g. for overhead projectors?
- 27How to identify your Operating System (OS).
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 29Add your Brother machine with AirPrint (macOS)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Enable the Brother machine's network interface.
- 32Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 33Change the printer driver settings (Windows/macOS)
- 34Tray 2 Error
- 35Cartridge Error
- 36Replace PF Kit xx
- 37The printer status is Offline or Paused.
- 38Out of Memory / Print Data Full
- 39Jam 2-sided
- 40Reset the print server to the default factory settings.
- 41Disable the APIPA protocol.
- 42Replace Toner
- 43Replace Fuser
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 46Delete print jobs from the print queue.
- 47Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 48Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 49The color of your printouts is not what you expected
- 50Toner Low