FAQs & Troubleshooting
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179 Results
- 1Load paper in the paper tray
- 2What is the recommended paper?
- 3How to identify your Operating System (OS).
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7What is Brother iPrint&Scan?
- 8Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 9Condensation
- 10What can happen if the wrong paper is used in your machine.
- 11My Brother machine could not be found over the network when I installed drivers on my PC.
- 12Adjust color settings by using the custom setting in the printer driver
- 13Replace PF Kit xx
- 14Replace Belt
- 15I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 16I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 17What driver package format is supported by my Linux distribution?
- 18Delete print jobs from the print queue.
- 19Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 20Can I print from or scan to Android™ Smartphone?
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Drum End Soon
- 23Replace WT Box
- 24Jam Tray / Jam Tray 1 / Jam Tray 2
- 25Install the optional lower tray
- 26Replace Toner
- 27Turn the Toner Save Mode on or off.
- 28Colored streaks or bands down the page
- 29Add your Brother machine with AirPrint (macOS)
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 32Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 33Jam 2-sided
- 34Jam Rear
- 35Jam Inside
- 36Replace Drum
- 37Toner Error
- 38I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 39Envelope creases
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41The downloaded driver's name is different from my machine's name. (Linux)
- 42I cannot print using my Brother machine on a wireless network (Windows)
- 43I cannot print using my Brother machine on a wireless network (Mac)
- 44I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 45Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 48Discover the MAC address of the Brother network card
- 49Change the printer driver settings (Windows/macOS)
- 50Cartridge Error