FAQs & Troubleshooting
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237 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2(Video) Load A4/Letter paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Factory Reset
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6Paper is Jammed in the Back of the Machine
- 7Replace Drum
- 8What is Brother iPrint&Scan?
- 9Carry out calibration to improve the color density
- 10Replace the Toner Cartridge
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15(Video) Connect the cord
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17Replace Laser
- 18I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 19Paper is Jammed Inside the Machine
- 20Paper is Jammed in the Paper Tray
- 21How to identify your Operating System (OS).
- 22Use Universal Print (Windows)
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24Adjust color settings by using the custom setting in the printer driver
- 25The printer status is Offline or Paused.
- 26Wireless setup is requesting a WPS PIN to complete the setup
- 27Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray
- 28Change the printer driver settings (Windows/macOS)
- 29(Video) Set up your Brother machine
- 30(Video) Load and print an Envelope (MP Tray)
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32Replace Fuser
- 33I cannot print using my Brother machine on a wireless network (Mac)
- 34Send an Email Securely Using SSL/TLS
- 35Manage Your Network Machine Securely Using Web Based Management
- 36Manage Multiple Certificates
- 37I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 38I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 39Restrict changing machine settings for users.
- 40Import a Certificate and Private Key
- 41Load and Print Envelopes Using the MP Tray
- 42Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 43(Video) Unpack your Brother machine
- 44Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 47I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 48Condensation
- 49Tray 2 Error / Tray 3 Error / Tray 4 Error
- 50I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".