FAQs & Troubleshooting
![]() |
Popular |
236 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2Paper is Jammed in the Back of the Machine
- 3Factory Reset
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Replace Drum
- 6Replace the Toner Cartridge
- 7What is Brother iPrint&Scan?
- 8(Video) Unpack your Brother machine
- 9(Video) Load A4/Letter paper
- 10Add your Brother machine with AirPrint (macOS)
- 11(Video) Connect the cord
- 12Adjust color settings by using the custom setting in the printer driver
- 13Print the Network Configuration Report
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15Paper is Jammed in the Paper Tray
- 16Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18(Video) Load and print an Envelope (MP Tray)
- 19Paper is Jammed Inside the Machine
- 20Reset the Network Settings to the Factory Settings
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23(Video) Set up your Brother machine
- 24Paper is Jammed underneath the Paper Tray
- 25Wireless setup is requesting a WPS PIN to complete the setup
- 26Load Paper in the Paper Tray
- 27How to identify your Operating System (OS).
- 28What is the default password for my Brother machine?
- 29(Video) Update the Driver or Firmware for your Brother machine
- 30My Brother machine is unresponsive.
- 31Load and Print Envelopes Using the MP Tray
- 32Can I print on transparencies e.g. for overhead projectors?
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 35Secure Print (Macintosh)
- 36Replace the Belt Unit
- 37Paper is Jammed in the MP tray
- 38"Unsupported data for direct print: 3020" message is printed after the document.
- 39Check the remaining ink or toner level (Linux)
- 40Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 43Calibrate or Calibration Failed.
- 44Drum End Soon
- 45Envelope creases
- 46Correct Color Print Alignment (Color Registration)
- 47Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 48I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 49Replace Laser
- 50The printer status is Offline or Paused.