FAQs & Troubleshooting
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171 Results
- 1What is Brother iPrint&Scan?
- 2Replace WT Box
- 3Load paper in the paper tray
- 4Replace Laser
- 5Replace Drum
- 6What is the recommended paper?
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9How to identify your Operating System (OS).
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11Delete print jobs from the print queue.
- 12I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 13Can I print on transparencies e.g. for overhead projectors?
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18Jam Inside
- 19Jam Tray / Jam Tray 1 / Jam Tray 2
- 20Replace Toner
- 21My Brother machine could not be found over the network when I installed drivers on my PC.
- 22Toner Error
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 24Carry out calibration to improve the color density
- 25I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 26Cooling Down
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28Can I print from or scan to Android™ Smartphone?
- 29Adjust color settings by using the custom setting in the printer driver
- 30Replace PF Kit xx
- 31Jam MP Tray
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Belt End Soon
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38What driver package format is supported by my Linux distribution?
- 39Cannot print after a Windows 10 update (June 2020)
- 40How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 41Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 42Print a web page from iPrint&Scan when using an Android™ mobile device.
- 43Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 44What is AirPrint?
- 45Condensation
- 46WT Box End Soon
- 47The printer status is Offline or Paused.
- 48The color of your printouts is not what you expected
- 49Clean the drum unit
- 50Drum !