FAQs & Troubleshooting
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170 Results
- 1What is the recommended paper?
- 2Replace Laser
- 3Adjust color settings by using the custom setting in the printer driver
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Jam Rear
- 6Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8Jam 2-sided
- 9Jam Inside
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11Jam Tray / Jam Tray 1 / Jam Tray 2
- 12What kind of memory can I use?
- 13Replace Fuser
- 14Add your Brother machine with AirPrint (macOS)
- 15Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 16Toner Error
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18Replace Belt
- 19Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 20Replace Toner
- 21Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 22Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 23Curled or wavy
- 24Colored lines across the page
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27Delete print jobs from the print queue.
- 28What is the difference between the toner cartridge and the drum unit?
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 31Can I print from or scan to Android™ Smartphone?
- 32Registration or Registration failed.
- 33Belt End Soon
- 34Replace PF Kit xx
- 35The printer status is Offline or Paused.
- 36The color of your printouts is not what you expected
- 37Cooling Down
- 38Replace WT Box
- 39Envelope creases
- 40Replace Drum
- 41Install extra memory
- 42Open the Control Panel (For Windows)
- 43Clean the drum unit
- 44White spots or hollow print
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46Uninstall printer drivers (Linux)
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49What is Brother iPrint&Scan?
- 50What is AirPrint?