FAQs & Troubleshooting
 |
Popular |
171 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Replace Belt
- 3Turn the Toner Save Mode on or off.
- 4Adjust color settings by using the custom setting in the printer driver
- 5Replace Toner
- 6What is the recommended paper?
- 7Load paper in the paper tray
- 8Replace WT Box
- 9Replace Drum
- 10Carry out calibration to improve the color density
- 11Jam Rear
- 12Print on envelopes, labels or thick paper from the MP Tray
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Can I print from or scan to Android™ Smartphone?
- 16The printer status is Offline or Paused.
- 17I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 18Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21Jam MP Tray
- 22Add your Brother machine with AirPrint (macOS)
- 23How to identify your Operating System (OS).
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25Change the printer driver settings (Windows/macOS)
- 26Condensation
- 27I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 28What kind of memory can I use?
- 29Install extra memory
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 33Check the firmware version.
- 34Open the Status Monitor
- 35What is Brother iPrint&Scan?
- 36Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 37Tray 2 Error
- 38Print Unable XX
- 39Replace PF Kit xx
- 40Replace Laser
- 41Print both sides of paper or a booklet automatically
- 42I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 43Clean the drum unit
- 44Toner Low
- 45Jam 2-sided
- 46Jam Inside
- 47Replace Fuser
- 48What is the difference between the toner cartridge and the drum unit?
- 49I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 50I cannot save a file downloaded from the Brother support website (For Windows)
