FAQs & Troubleshooting
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226 Results
- 1(Video) Load A4/Letter paper
- 2Paper is Jammed in the 2-sided Tray
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4What is Brother iPrint&Scan?
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Paper is Jammed inside the Machine
- 9(Video) Set up your Brother machine
- 10Replace Drum
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Drum !
- 13Paper is Jammed in the Back of the Machine
- 14Paper is Jammed in the Paper Tray
- 15Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 16(Video) Unpack your Brother machine
- 17I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 18Jam MP Tray
- 19Load and Print on Envelopes Using the MP Tray
- 20Print as a Poster (Windows®)
- 21I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 22Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 24(Video) Replace the Toner Cartridge
- 25Install the Tower Tray Unit.
- 26Load and Print Thick Paper Using the Paper Tray
- 27Paper is Jammed in the Mailbox Unit
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29I cannot print on a wireless (Wi-Fi) network (Windows)
- 30Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 31Print on Both Sides of the Paper (Macintosh)
- 32Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 33Install the optional lower tray
- 34Print both sides of paper or a booklet automatically
- 35Image skewed
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37Print on Both Sides of the Paper (Windows®)
- 38Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 39I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 40(Video) Connect the cord
- 41The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 42When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 43I cannot print using my Brother machine on a wireless network (Mac)
- 44Media Type Mismatch or Media Mismatch
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Change the printer driver settings (Windows/macOS)
- 47What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 48Size Error DX or Size Error 2-sided
- 49What is the default password for my Brother machine?
- 50I cannot find some options in the Print dialog box (macOS 11 or later)