FAQs & Troubleshooting
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214 Results
- 1Configure the Store Print Log to Network Settings Using Web Based Management
- 2Replace the Toner Cartridge
- 3Load and Print Thick Paper Using the Paper Tray
- 4Paper is Jammed in the 2-sided Tray
- 5Paper is Jammed in the Paper Tray
- 6Jam MP Tray
- 7Replace Drum
- 8(Video) Load A4/Letter paper
- 9Paper is Jammed in the Back of the Machine
- 10Load and Print on Envelopes Using the MP Tray
- 11(Video) Set up your Brother machine
- 12Paper is Jammed inside the Machine
- 13After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 14Install the Tower Tray Unit.
- 15Setup a Brother machine on a wireless (Wi-Fi) network.
- 162-sided Disabled
- 17Size Error DX or Size Error 2-sided
- 18Drum !
- 19Install the optional lower tray
- 20Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 21Media Type Mismatch or Media Mismatch
- 22Printing with the Cloud
- 23Print a web page from iPrint&Scan when using an Android™ mobile device.
- 24Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 25Toner Low or Prepare New Toner Cartridge
- 26Size mismatch
- 27Drum End Soon
- 28Cannot print after a Windows 10 update (June 2020)
- 29When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 30Clean the Machine
- 31What kind of envelopes and labels are recommended for printing?
- 32The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 35Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 36Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 37I cannot find the Brother printer from the print list in Google Cloud Print™.
- 38What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 39Clean the Drum Unit
- 40Paper is Jammed in the Mailbox Unit
- 41Reset the Drum Counter
- 42Print or scan using Brother iPrint&Scan application.
- 43(Video) Unpack your Brother machine
- 44(Video) Connect the cord
- 45Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 46Change the printer driver settings (Windows/macOS)
- 47I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 48I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 49What driver package format is supported by my Linux distribution?
- 50Check the remaining ink or toner level (Linux)
