FAQs & Troubleshooting
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215 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3Reset the Drum Counter
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Print on Both Sides of the Paper (Macintosh)
- 6Reset the Network Settings to the Factory Settings
- 7Jam MP Tray
- 8Print on Both Sides of the Paper (Windows®)
- 9Print as a Poster (Windows®)
- 10(Video) Set up your Brother machine
- 11Change the printer driver settings (Windows/macOS)
- 12Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15Paper is Jammed inside the Machine
- 16Delete print jobs from the print queue.
- 17Use a Macro from Your Computer (Windows®)
- 18Configure the Store Print Log to Network Settings Using Web Based Management
- 19Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 20Enable the Brother machine's network interface.
- 21(Video) Unpack your Brother machine
- 22(Video) Load A4/Letter paper
- 23Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 26Drum End Soon
- 27Print the Network Configuration Report
- 28Send an Email Securely Using SSL TLS
- 29Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 30Toner Low or Prepare New Toner Cartridge
- 31Reduce Toner Consumption
- 32My Brother machine could not be found over the network when I installed drivers on my computer.
- 33The printer status is Offline or Paused.
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 35Paper is Jammed in the 2-sided Tray
- 36Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 37Setup a Brother machine on a wireless (Wi-Fi) network.
- 38The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 39Protect your Brother machine against unauthorised access over the network
- 40Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 41What is AirPrint?
- 42Discover the MAC address of the Brother network card
- 43What can happen if the wrong paper is used in your machine.
- 44Install the optional lower tray
- 45Set up your Brother machine on a wireless network.
- 46Use the Network Connection Repair Tool (Windows)
- 47What is the default password for my Brother machine?
- 48I cannot connect my machine to a Windows 11 computer via USB.
- 49Check the remaining ink or toner level (Linux)
- 50Wireless setup is requesting a WPS PIN to complete the setup