FAQs & Troubleshooting
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203 Results
- 1Replace Drum
- 2Paper is Jammed inside the Machine
- 3(Video) Replace the Toner Cartridge
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 6Print on Both Sides of the Paper (Windows®)
- 7(Video) Load A4/Letter paper
- 8The printer status is Offline or Paused.
- 9Paper is Jammed in the Back of the Machine
- 10(Video) Connect the cord
- 11Paper is Jammed in the 2-sided Tray
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Load and Print on Envelopes Using the MP Tray
- 14Install the optional lower tray
- 15Print as a Poster (Windows®)
- 16Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19What is Brother iPrint&Scan?
- 20Use a Macro from Your Computer (Windows®)
- 21Jam MP Tray
- 22Load and Print Thick Paper Using the Paper Tray
- 23Load and Print Thick Paper and Labels Using the MP Tray
- 24My Brother machine could not be found over the network when I installed drivers on my computer.
- 25How to identify your Operating System (OS).
- 26Clean the Drum Unit
- 27What is the recommended paper?
- 28My printer takes a long time to start printing when using Airprint. (iOS 16)
- 29I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 30I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 31The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 32(Video) Set up your Brother machine
- 33(Video) Unpack your Brother machine
- 34Reduce Printing Noise
- 35I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 36Paper is Jammed in the Paper Tray
- 37Image skewed
- 38Clean the Paper Pick-up Rollers
- 39Add your Brother machine with AirPrint (macOS)
- 40Configure the Store Print Log to Network Settings Using Web Based Management
- 41Toner Low or Prepare New Toner Cartridge
- 42Secure Print (Windows®)
- 43Drum !
- 44What can happen if the wrong paper is used in your machine.
- 45Reduce Toner Consumption
- 46The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 47Cannot print after a Windows 10 update (June 2020)
- 48How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 49Send an Email with User Authentication
- 50The error message "No machine found" appears when I installed drivers with USB connection (For Windows).