FAQs & Troubleshooting
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230 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Waste Toner Box
- 3Paper is Jammed Inside the Machine
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7What is Brother iPrint&Scan?
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Paper is Jammed in the Manual Feed Slot
- 10Calibrate Colour Output
- 11Print the Network Configuration Report
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Replace the Drum Unit
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15What is the recommended paper?
- 16Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 17Add your Brother machine with AirPrint (macOS)
- 182-sided Disabled
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Curled or wavy
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22(Video) Load an Envelope (Manual Feed Slot)
- 23Cartridge Error
- 24The printer status is Offline or Paused.
- 25Size mismatch
- 26Paper is Jammed in the Back of the Machine
- 27What is the default password for my Brother machine?
- 28Machine Reset
- 29Install a Certificate on Your Brother Machine
- 30Enable the Brother machine's network interface.
- 31Load and Print Paper in the Manual Feed Slot
- 32Short Paper
- 33Toner Error
- 34WT Box End Soon
- 35Drum End Soon
- 36(Video) Set up your Brother machine
- 37I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39I cannot print using my Brother machine on a wireless network (Mac)
- 40How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 41Manage Multiple Certificates
- 42Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 43I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 44Printing with the Cloud
- 45Reduce Printing Noise
- 46Registration or Registration failed.
- 47No Drum Unit
- 48No Paper MP
- 49Update the Driver or Firmware for your Brother machine
- 50Set up your Brother machine on a wireless network.