FAQs & Troubleshooting
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225 Results
- 1(Video) Replace the Toner Cartridge
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Replace the Waste Toner Box
- 4Replace the Drum Unit
- 5Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 6No Toner
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8Adjust color settings by using the custom setting in the printer driver
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10Set up your Brother machine on a wireless network.
- 11How to identify your Operating System (OS).
- 12Print as a Poster (Windows)
- 13Reset the Drum Counter
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15Print the Network Configuration Report
- 16Calibrate Colour Output
- 17Toner Low
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19Clean the Drum Unit
- 20Factory Reset
- 21I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 22Paper is Jammed in the Back of the Machine
- 23Paper is Jammed Inside the Machine
- 24Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 25My Brother machine could not be found over the network when I installed drivers on my computer.
- 26The color of your printouts is not what you expected
- 27What is Brother iPrint&Scan?
- 28Load and Print Paper in the Manual Feed Slot
- 29Add your Brother machine with AirPrint (macOS)
- 30Clean the Machine
- 31Paper is Jammed in the Manual Feed Slot
- 32Replace the Belt Unit
- 33I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 35I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 36(Video) Load an Envelope (Manual Feed Slot)
- 37Delete print jobs from the print queue.
- 38Paper is Jammed in the Paper Tray
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Set up a Brother machine and your mobile device on a wireless network
- 41Paper is Jammed underneath the Paper Tray
- 42What driver package format is supported by my Linux distribution?
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45Send an Email with User Authentication
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Enable the Brother machine's network interface.
- 48Toner Error
- 49Reset the Network Settings to the Factory Settings
- 50What is the recommended paper?