FAQs & Troubleshooting
Popular |
139 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1The printer status is Offline or Paused.
- 2Use Universal Print (Windows)
- 3(Video) Paper is Jammed in the 2-sided Tray
- 4(Video) Set up your Brother machine
- 5How to identify your Operating System (OS).
- 6(Video) Paper is Jammed in the Back of the Machine
- 7(Video) Paper is Jammed inside the Machine
- 8What is the default password for my Brother machine?
- 9Add your Brother machine with AirPrint (macOS)
- 10What is the default password for my BRAdmin or Web Based Management?
- 11Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 12Use Universal Print (Mac)
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14(Video) Remove Small Scraps of Paper Jammed in the ADF
- 15(Video) Load an Envelope (Manual Feed Slot)
- 16Delete print jobs from the print queue.
- 17Cannot Scan ##
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 19Update the Driver or Firmware for your Brother machine
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Check the remaining ink or toner level (Linux)
- 24Set up your Brother machine on a wireless network (Windows/macOS)
- 25Media Type Mismatch or Media Mismatch
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Protect your Brother machine against unauthorised access over the network
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 30Change the printer driver settings (Windows)
- 31Self-Diagnostic
- 32Size Error DX or Size Error 2-sided
- 33Manual Feed
- 34(Video) Paper is Jammed in the Paper Tray
- 35Lines across the page
- 36Can I use non-Brother or third party supplies with the Brother machine?
- 37What is the recommended paper?
- 38When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 41Open the Control Panel (For Windows)
- 42I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 43I cannot connect my machine to a Windows 11 computer via USB.
- 44(Video) Paper is Jammed in the Output Paper Tray
- 45How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 46(Video) Document is Jammed under the Document Cover
- 47(Video) Document is Jammed in the Top of the ADF Unit
- 48My Brother machine could not be found over the network when I installed drivers on my computer.
- 49What is Toner Continue Mode?
- 50What is the Network Shared printing?