FAQs & Troubleshooting
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288 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4Cannot Detect
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7(Video) Paper is Jammed inside the Machine
- 8(Video) Paper is Jammed in the Back of the Machine
- 9I cannot find some option in the Printing preferences. (For Windows)
- 10How to identify your Operating System (OS).
- 11(Video) Load A4/Letter paper
- 12Set up your Brother machine on a wireless network.
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14(Video) Paper is Jammed in the Paper Tray
- 15(Video) Set up your Brother machine on a wireless network.
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Scan multiple pages into one file instead of each scan being saved as a separate file.
- 19Reset the Drum Counter
- 20Add your Brother machine with AirPrint (macOS)
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24Easy Scan to E-mail
- 25(Video) Enable the Brother machine's network interface.
- 26(Video) Set up your Brother machine
- 27Clean the Drum Unit Using Drum Dot Print
- 28What is Brother iPrint&Scan?
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30My Brother machine could not be found over the network when I installed drivers on my computer.
- 31A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 32Enlarge or Reduce Copied Images
- 33(Video) Print the Network Configuration Report
- 34Image skewed
- 35Load Paper in the Paper Tray
- 36(Video) Clean the Drum Unit Using Drum Dot Print
- 37Manual Feed
- 38"Offline" appears on the Status Monitor.
- 39I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 40I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 41Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 42Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 43The printer status is Offline or Paused.
- 44(Video) Cannot Detect
- 45(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 46I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 47Set up a Brother machine and your mobile device on a wireless network
- 48I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 49Check the remaining ink or toner level (Linux)
- 50(Video) Set up a Brother machine and your mobile device on a wireless network