FAQs & Troubleshooting
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172 Results
- 1Replace Drum
- 2(Video) Load paper
- 3(Video) Replace Toner
- 4Set up your Brother machine on a wireless network
- 5My Brother machine could not be found over the network when I installed drivers on my PC.
- 6I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8Jam Tray (1)
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Load paper in the paper tray
- 12Jam Inside (With Video Instructions)
- 13The printer status is Offline or Paused.
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15(Video) Set up your Brother machine
- 16(Video) Connect the power cord
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18Enable the Brother machine's network interface.
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20Jam 2-sided
- 21What is Brother iPrint&Scan?
- 22Add your Brother machine with AirPrint (macOS)
- 23"Offline" appears on the Status Monitor.
- 24Print both sides of paper or a booklet automatically
- 25Reset the print server to the default factory settings.
- 26Set up a Brother machine and your mobile device on a wireless network
- 27Wireless setup is requesting a WPS PIN to complete the setup
- 28Toner Low or Prepare New Toner Cartridge
- 29Jam Rear
- 30(Video) Unpack your Brother machine
- 31Manual Feed
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 35What is AirPrint?
- 36Print the Network Configuration Report
- 37Turn the Toner Save Mode on or off.
- 38Cannot print after a Windows 10 update (June 2020)
- 39Check the remaining ink or toner level (Linux)
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 42Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 43How to identify your Operating System (OS).
- 44Size Error DX or Size Error 2-sided
- 45What is the recommended paper?
- 46The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 47Can I print from or scan to Android™ Smartphone?
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49I cannot print on a wireless (Wi-Fi) network (Windows)
- 50I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)