FAQs & Troubleshooting
![]() |
Popular |
213 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Paper is Jammed in the 2-sided Tray
- 4(Video) Paper is Jammed inside the Machine
- 5Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 6(Video) Replace the Toner Cartridge
- 7Add your Brother machine with AirPrint (macOS)
- 8(Video) Paper is Jammed in the Paper Tray
- 9Replace Drum
- 10How to identify your Operating System (OS).
- 11(Video) Paper is Jammed in the Back of the Machine
- 12Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 13Wireless setup is requesting a WPS PIN to complete the setup
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15(Video) Unpack your Brother machine and install the toner cartridge
- 16(Video) Load A4/Letter paper
- 17Reset the Network Settings to the Factory Settings
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20(Video) Set up your Brother machine
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22Set up your Brother machine on a wireless network.
- 23Cannot Detect
- 24(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 25(Video) Load an Envelope (Manual Feed Slot)
- 26The printer status is Offline or Paused.
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28Import a Certificate and Private Key
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30Manual Feed
- 31(Video) Cannot Detect
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33What driver package format is supported by my Linux distribution?
- 34(Video) Update the Driver or Firmware for your Brother machine
- 35What kind of envelopes and labels are recommended for printing?
- 36Change the printer driver settings (Windows/macOS)
- 37Send an Email Securely Using SSL/TLS
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 40Print a web page from iPrint&Scan when using an Android™ mobile device.
- 41Drum !
- 42After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 43Send an Email with User Authentication
- 44Self-Diagnostic
- 45What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 46Set Auto Power Off Mode
- 47(Video) Connect the cord
- 48"Offline" appears on the Status Monitor.
- 49Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 50Set up a Brother machine and your mobile device on a wireless network