FAQs & Troubleshooting
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213 Results
- 1(Video) Replace the Toner Cartridge
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Load A4/Letter paper
- 5(Video) Paper is Jammed inside the Machine
- 6Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 7(Video) Paper is Jammed in the Paper Tray
- 8(Video) Paper is Jammed in the 2-sided Tray
- 9(Video) Paper is Jammed in the Back of the Machine
- 10How to identify your Operating System (OS).
- 11What is Brother iPrint&Scan?
- 12(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14(Video) Set up your Brother machine
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16Add your Brother machine with AirPrint (macOS)
- 17(Video) Cannot Detect
- 18(Video) Connect the cord
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20I cannot print on a wireless (Wi-Fi) network (Windows)
- 21Toner Low or Prepare New Toner Cartridge
- 22(Video) Unpack your Brother machine and install the toner cartridge
- 23I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 24Drum End Soon
- 25Wireless setup is requesting a WPS PIN to complete the setup
- 26Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 27(Video) Load an Envelope (Manual Feed Slot)
- 28The printer status is Offline or Paused.
- 29Replace Drum
- 30Set up your Brother machine on a wireless network.
- 31Cannot Detect
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 33I cannot print using my Brother machine on a wireless network (Mac)
- 34What is Toner Continue Mode?
- 35Reset the Network Settings to the Factory Settings
- 36Change the printer driver settings (Windows/macOS)
- 37Cartridge Error
- 38I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 39Drum !
- 40Envelope creases
- 41Can I use non-Brother or third party supplies with the Brother machine?
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 45Self-Diagnostic
- 46What is the recommended paper?
- 47Print the Network Configuration Report
- 48What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 49Where can I download Brother iPrint&Scan application for Mac?
- 50No Paper T1