FAQs & Troubleshooting
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169 Results
- 1(Video) Replace Toner
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Jam Rear
- 4Set up your Brother machine on a wireless network
- 5The printer status is Offline or Paused.
- 6Replace Drum
- 7Turn the Toner Save Mode on or off.
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Print both sides of paper or a booklet automatically
- 12Jam Inside (With Video Instructions)
- 13Add your Brother machine with AirPrint (macOS)
- 14Image skewed
- 15Wireless setup is requesting a WPS PIN to complete the setup
- 16What is Brother iPrint&Scan?
- 172-sided Disabled
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 20Jam Tray (1)
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22(Video) Load an Envelope (Manual Feed Slot)
- 23I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 24Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 25How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27What is Toner Continue Mode?
- 28The machine prints unexpectedly or it prints garbage.
- 29Drum !
- 30Envelope creases
- 31Wrinkles or creases
- 32Reset the print server to the default factory settings.
- 33What is the recommended paper?
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36(Video) Set up your Brother machine
- 37(Video) Load paper
- 38Can I print from or scan to Android™ Smartphone?
- 39Can I use non-Brother or third party supplies with the Brother machine?
- 40I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 41I cannot print on a wireless (Wi-Fi) network (Windows)
- 42"Offline" appears on the Status Monitor.
- 43Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Print Unable or Print Unable XX
- 45Size Error DX or Size Error 2-sided
- 46Manual Feed
- 47(Video) Unpack your Brother machine
- 48(Video) Connect the power cord
- 49I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 50What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?