FAQs & Troubleshooting
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121 Results
- 1(Video) Replace Toner
- 2(Video) Load A4/Letter paper
- 3Jam Rear
- 4(Video) Load an Envelope (Manual Feed Slot)
- 5I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 6Jam Inside (With Video Instructions)
- 7Replace Drum
- 8Jam Tray (1)
- 9Turn the Toner Save Mode on or off.
- 10What is Toner Continue Mode?
- 11To install the printer driver easily using a tool. (Linux)
- 12Load paper in the paper tray
- 13Print both sides of paper or a booklet automatically
- 14Drum !
- 152-sided Disabled
- 16How to identify your Operating System (OS).
- 17Jam 2-sided
- 18Delete print jobs from the print queue.
- 19Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 20The printer status is Offline or Paused.
- 21Adjust the Brother machine's Sleep Time setting
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 23(Video) Unpack your Brother machine and connect the power cord.
- 24Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 25"Offline" appears on the Status Monitor.
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28Clean the drum unit
- 29Lines across the page
- 30What driver package format is supported by my Linux distribution?
- 31Wrinkles or creases
- 32What do the LED indications mean?
- 33Print on envelopes, labels or thick paper from the Manual feed slot
- 34Clear paper jams.
- 35Image skewed
- 36All black
- 37Update the Driver or Firmware for your Brother machine
- 38My Brother machine has no power.
- 39I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41What kind of envelopes and labels are recommended for printing?
- 42(Video) Set up your Brother machine
- 43Can I print from and scan to iPhone, iPod touch and iPad?
- 44Change the printer driver settings (Windows/macOS)
- 45Self-Diagnostic
- 46I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 47Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 48Manual Feed
- 49When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 50Curled or wavy