FAQs & Troubleshooting
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179 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3How to identify your Operating System (OS).
- 4What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 5What kind of memory can I use?
- 6I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 7I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 8What is the protocol specification of the NC-4100h Type 2 print server?
- 9What is a "Generic PCL Driver"?
- 10Can I print using the IPP protocol on Windows XP?
- 11Cannot print after a Windows 10 update (June 2020)
- 12Windows 10 Support Information
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Change the printer driver settings (Windows/macOS)
- 15How to setup the Printer RAMDISK.
- 16I cannot print from Mac OS X.
- 17The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 18What kind of USB cable should I use?
- 19What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 20What is the BRAdmin Professional software used for?
- 21Open the Control Panel (For Windows)
- 22The printer status is Offline or Paused.
- 23What is 'Secure Printing' and how do I use it? (for Windows users)
- 24I see the message "PAPER JAM" on the printer LCD but I cannnot see any jammed paper. What should I do?
- 25When trying to print from Mac OS® X the print queue is stopped.
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27What is a total paper input capacity of the HL-7000 series printers?
- 28What emulation modes does this printer support?
- 29How do I print a network configuration page?
- 30I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 31I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 32I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 33The paper is skewed when it's printed.
- 34I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 35What is the print speed of the HL-7000 series printers?
- 36I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 37I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 38Printouts have wrinkles or creases.
- 39Can I print from DOS applications?
- 40What can happen if the wrong paper is used in your machine.
- 41How do I install additional memory?
- 42Large characters are printed incorrectly. (Linux)
- 43The driver installation finished successfully but I cannot print. (Linux)
- 44Can my printer send me an e-mail if there is a problem?
- 45What interfaces are supplied with the HL-7000 series printers?
- 46What is a Print Server?
- 47What kind of barcodes can I print?
- 48Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 49How do I factory reset the print server?
- 50I cannot install Brother drivers on Debian 10 or later (Linux)