FAQs & Troubleshooting
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228 Results
- 1Replace Drum
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3Replace Laser
- 4The printer status is Offline or Paused.
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7No Toner
- 8Toner Low or Prepare New Toner Cartridge
- 9Print a Test Page.
- 10What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 11Drum End Soon
- 12Print on labels and envelopes from the MP tray.
- 13A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15Turn the Toner Save mode on or off
- 16Wireless setup is requesting a WPS PIN to complete the setup
- 17Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 18Replace Toner
- 19I cannot print using my Brother machine on a wireless network (Mac)
- 20Enable the Brother machine's network interface.
- 21Reset the print server to the default factory settings.
- 22My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25I cannot find some option in the Printing preferences. (For Windows)
- 26I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 27How to identify your Operating System (OS).
- 28Duplex Disabled
- 29Cover is Open
- 30Jam Inside
- 31When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 32Disable the APIPA protocol.
- 33Replace Fuser
- 34Page skewed
- 35What driver package format is supported by my Linux distribution?
- 36I cannot print using my Brother machine on a wireless network (Windows)
- 37I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 38Print both sides of paper or a booklet automatically
- 39Print the Network Configuration Report
- 40Ghost
- 41Set up your Brother machine on a wireless network.
- 42Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 43What is the Network Shared printing?
- 44Can I print from or scan to Android™ Smartphone?
- 45Replace PF Kit xx
- 46I cannot print over a network using the XML Paper Specification Printer Driver.
- 47Jam Duplex
- 48Clean the corona wire
- 49Uninstall the Brother Software and Drivers (Windows)
- 50I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)