FAQs & Troubleshooting
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214 Results
- 1Jam MP Tray
- 2Replace Drum
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5What is AirPrint?
- 6Can I use non-Brother or third party supplies with the Brother machine?
- 7Print on labels and envelopes from the MP tray.
- 8Replace Fuser
- 9I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12Replace PF Kit xx
- 13Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 14Jam Duplex
- 15Jam Rear
- 16Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 17No Toner
- 18Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 19Reduce printing noise.
- 20The print speed is slow.
- 21Change the printer driver settings (Windows/macOS)
- 22Is my Brother machine compatible with Windows Vista?
- 23Drum Error (Drum!)
- 24Jam Inside
- 25Curled or wavy
- 26Envelope creases
- 27Printable area
- 28Print a Test Page.
- 29I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 30Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 31Delete print jobs from the print queue.
- 32Use the Universal Printer Driver for PCL
- 33I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 34What is Brother iPrint&Scan?
- 35Can I print on transparencies e.g. for overhead projectors?
- 36Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Print a web page from iPrint&Scan when using an Android™ mobile device.
- 38Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 39How to identify your Operating System (OS).
- 40Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 41Print Unable or Print Unable XX
- 42Cartridge Error
- 43What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 44TONER LOW
- 45How can I change the printer settings?
- 46Drum End Soon
- 47What kind of paper can I use?
- 48Can I print from DOS applications?
- 49I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 50What can happen if the wrong paper is used in your machine.
