FAQs & Troubleshooting
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213 Results
- 1Print on labels and envelopes from the MP tray.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Replace Fuser
- 4What is Brother iPrint&Scan?
- 5Manual Feed
- 6Replace Toner
- 7I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 8I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 9Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 10Curled
- 11What kind of paper can I use?
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Envelope creases
- 14Replace Drum
- 15What is the recommended paper?
- 16Turn the Toner Save mode on or off
- 17Add your Brother machine with AirPrint (macOS)
- 18What is AirPrint?
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22Can I print from or scan to Android™ Smartphone?
- 23Replace PF Kit xx
- 24Replace Laser
- 25Jam Inside
- 26Jam Tray 1 or Jam Tray 2
- 27Jam MP Tray
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 30I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 31Service Call
- 32What can happen if the wrong paper is used in your machine.
- 33When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 34Reset the print server to the default factory settings.
- 35Ghost
- 36Print command (cupswrapper) (Linux)
- 37Adjust the Brother machine's Sleep Time setting
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 39Use the Universal Printer Driver for PCL
- 40Can I print on transparencies e.g. for overhead projectors?
- 41Reduce printing noise.
- 42I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 43I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 44Print Unable or Print Unable XX
- 45The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 46The printer status is Offline or Paused.
- 47Print both sides of paper or a booklet automatically
- 48How can I change the printer settings?
- 49Can I print from DOS applications?
- 50What is the BRAdmin Professional software used for?