FAQs & Troubleshooting
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159 Results
- 1Jam MP Tray
- 2Jam Tray 1 or Jam Tray 2
- 3Change the printer driver settings (Windows/macOS)
- 4How to identify your Operating System (OS).
- 5Jam Rear
- 6Replace Fuser
- 7What do the LED indications mean?
- 8Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 10Cover is Open
- 11Can I print from DOS applications?
- 12Replace PF Kit xx
- 13Jam Duplex
- 14Jam Inside
- 15Replace Toner
- 16No Paper
- 17Manual Feed
- 18How can I change the printer settings?
- 19Install the optional tray unit.
- 20Page skewed
- 21I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 22I cannot print from my computer via USB.
- 23What driver package format is supported by my Linux distribution?
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25Install the built-in drivers (For Windows 8 and Windows 10)
- 26Can I use AirPrint with my Brother machine?
- 27The printer status is Offline or Paused.
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 29Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 30Size Error DX
- 31Drum Error (Drum!)
- 32Envelope creases
- 33Wrinkles or creases
- 34Replace Drum
- 35What is the recommended paper?
- 36Turn the Toner Save mode on or off
- 37I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 38Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 39White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 42"Offline" appears on the Status Monitor.
- 43Delete print jobs from the print queue.
- 44The print speed is slow.
- 45I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 46The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 47Cartridge Error
- 48Duplex Disabled
- 49Drum Stop
- 50No Toner