FAQs & Troubleshooting
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181 Results
- 1Use the Universal Printer Driver for PCL
- 2What is Brother iPrint&Scan?
- 3How to identify your Operating System (OS).
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7Delete print jobs from the print queue.
- 8I cannot find some option in the Printing preferences. (For Windows)
- 9Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 10How do I use the "Booklet Printing" feature?
- 11The printed letters are slanted, positioned incorrectly.
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Can I print from or scan to Android™ Smartphone?
- 14Cannot print after a Windows 10 update (June 2020)
- 15Print command (LPR) (Linux)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 18What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 19What is the printable area per page?
- 20Windows 7 Support Information
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 23Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27The printer status is Offline or Paused.
- 28Can I print from DOS applications?
- 29Windows 10 Support Information
- 30What is the difference between the toner cartridge and the drum unit?
- 31Uninstall the drivers. (Mac OS X 10.5)
- 32How can I clean the corona wire of the drum unit?
- 33Vertical black lines appear on the printout.
- 34My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 35Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 38Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 40I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 41Supported models of Universal Printer Driver for PCL
- 42I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 43The paper is skewed when it's printed.
- 44I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 45The printer prints unexpectedly or it prints garbage.
- 46What is a "Generic PCL Driver"?
- 47Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 48How do I clear Jam Rear/ Duplex?
- 49How can I clean the inside of the printer?
- 50The BRAdmin Professional software is not able to locate the Brother machine on my network.