FAQs & Troubleshooting
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135 Results
- 1How do I print a Test page?
- 2Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 3Can I use AirPrint with my Brother machine?
- 4How do I install additional memory?
- 5The paper is skewed when it's printed.
- 6How do I install the Optional Tray Unit?
- 7The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 8Change the printer driver settings (Windows/macOS)
- 9The printer status is Offline or Paused.
- 10Printouts have wrinkles or creases.
- 11What driver package format is supported by my Linux distribution?
- 12How to identify your Operating System (OS).
- 13I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 14The printer prints unexpectedly or it prints garbage.
- 15Can I print from DOS applications?
- 16How do I use the "Booklet Printing" feature?
- 17I am unable to print from a client PC to a printer on a print server. (Linux)
- 18Delete print jobs from the print queue.
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 20My Brother machine misfeeds paper.
- 21How can I change the printer settings?
- 22Print overrun
- 23Printouts have a curl or wave.
- 24Printouts (envelopes) have creases.
- 25What do the LED indications mean?
- 26What are the expected yields of the consumables?
- 27What is the recommended paper?
- 28Uninstall printer drivers (Linux)
- 29How do I clean the paper pick-up roller?
- 30Memory full
- 31How can I clean the inside of the printer?
- 32Replace the drum unit.
- 33Printouts are faint.
- 34I want to print using CUPS while keeping SELinux enabled. (Linux)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37Open the Control Panel (For Windows)
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39Can I print from or scan to Android™ Smartphone?
- 40Can I print from and scan to iPhone, iPod touch and iPad?
- 41I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 42I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 43Black spots appear all over the page. (poor fixing)
- 44Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 45Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 46What kind of paper can I use?
- 47What kind of memory can I use?
- 48How can I clean the corona wire of the drum unit?
- 49What can happen if the wrong paper is used in your machine.
- 50What is the printable area per page?