FAQs & Troubleshooting
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169 Results
- 1Printouts (envelopes) have creases.
- 2Print a Printer Settings page.
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4What is Brother iPrint&Scan?
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Install the built-in drivers (For Windows 8 and Windows 10)
- 8Protect your Brother machine against unauthorised access over the network
- 9Can I use non-Brother or third party supplies with the Brother machine?
- 10How do I clear paper jams?
- 11Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 12Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 13How to identify your Operating System (OS).
- 14The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 15I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 16How do I install the Optional Tray Unit?
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Cannot print after a Windows 10 update (June 2020)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Download a file from the "Downloads" section and save it to Windows 8 computer.
- 21Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 24I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 25Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 26Change the printer driver settings (Windows/macOS)
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 28Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
- 29The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 30What is a "Generic PCL Driver"?
- 31What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 32What is the best printer driver to use-the PCL or BR-Script driver?
- 33How do I install additional memory?
- 34My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 35Replace the drum unit.
- 36I cannot install the driver when using the Driver Install Tool. (Linux)
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38What driver package format is supported by my Linux distribution?
- 39I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 40I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 41Pre-Required Procedures (Linux)
- 42The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 43Open the Control Panel (For Windows)
- 44Use the Universal Printer Driver for PCL
- 45Supported models of Universal Printer Driver for PCL
- 46I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 47The printer prints unexpectedly or it prints garbage.
- 48Printouts have wrinkles or creases.
- 49What do the LED indications mean?
- 50What is APIPA?