FAQs & Troubleshooting
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131 Results
- 1I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4What driver package format is supported by my Linux distribution?
- 5Can I print from or scan to Android™ Smartphone?
- 6The printer status is Offline or Paused.
- 7How do I install additional memory?
- 8Does NC-2200w work with Windows Vista?
- 9When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 10I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 11What is the printable area per page?
- 12What is the BRAdmin Professional software used for?
- 13I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 14Windows 10 Support Information
- 15I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 16Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 17Functions supported in the Windows 7 built-in drivers
- 18I updated the Web BRAdmin and cannot enable the logging function.
- 19I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 20Printouts have a curl or wave.
- 21Can I print from DOS applications?
- 22How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 23I cannot use the "Modules Update" button on Web BRAdmin.
- 24Cannot print after a Windows 10 update (June 2020)
- 25The driver installation finished successfully but I cannot print. (Linux)
- 26Open the Control Panel (For Windows)
- 27How to identify your Operating System (OS).
- 28I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 29Windows 7 Support Information
- 30Why does the Drum LED blink ?
- 31Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 32What kind of memory can I use?
- 33How do I factory reset the print server?
- 34What is the recommended paper?
- 35How do I clear paper jams?
- 36Where do I find the complete User's Guide?
- 37Vertical black lines appear on the printout.
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Paper size settings are unavailable when I print from OpenOffice (Linux)
- 40I am unable to print from a client PC to a printer on a print server. (Linux)
- 41The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 42In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 43I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 44The printer makes a grinding or clicking sound.
- 45Uninstall the drivers. (Mac OS X 10.5)
- 46Printouts have toner specks.
- 47Black toner marks appear across the page.
- 48Lines appears across the page.
- 49Uninstall the printer drivers (For Windows)
- 50Can I use my Brother printer with a 64 bit Linux distribution? (Linux)