FAQs & Troubleshooting
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128 Results
- 1The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2Functions supported in the Windows 7 built-in drivers
- 3What is a "Generic PCL Driver"?
- 4What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7How to identify your Operating System (OS).
- 8Change the printer driver settings (Windows/macOS)
- 9I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10What is the BRAdmin Professional software used for?
- 11Replace the drum unit.
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13Delete print jobs from the print queue.
- 14Install the built-in drivers (For Windows 8 and Windows 10)
- 15The printer status is Offline or Paused.
- 16Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 17I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 18The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 19Uninstall the drivers. (Mac OS X 10.5)
- 20I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 21Printouts (envelopes) have creases.
- 22Can I print using the IPP protocol on Windows XP?
- 23What are the expected yields of the consumables?
- 24What is the printable area per page?
- 25I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 26What is the Network Shared printing?
- 27What driver package format is supported by my Linux distribution?
- 28Print command (LPR) (Linux)
- 29The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 30A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 33All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 34Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 35Printouts have wrinkles or creases.
- 36Can I use non-Brother or third party supplies with the Brother machine?
- 37Can I print from DOS applications?
- 38What can happen if the wrong paper is used in your machine.
- 39How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 40How do I change the print server password?
- 41The driver installation finished successfully but I cannot print. (Linux)
- 42I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 43I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 44Uninstall printer drivers (Linux)
- 45Open the Control Panel (For Windows)
- 46What is the difference between the toner cartridge and the drum unit?
- 47Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 48Windows 7 Support Information
- 49Does NC-2200w work with Windows Vista?
- 50I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?