FAQs & Troubleshooting
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128 Results
- 1The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2What is UPnP and SSDP?
- 3How do I factory reset the print server?
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 7Does NC-2200w work with Windows Vista?
- 8What do the LED indications mean?
- 9What driver package format is supported by my Linux distribution?
- 10Cannot print after a Windows 10 update (June 2020)
- 11The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 12Print command (LPR) (Linux)
- 13Uninstall printer drivers (Linux)
- 14Pre-Required Procedures (Linux)
- 15Delete print jobs from the print queue.
- 16How to identify your Operating System (OS).
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18Change the printer driver settings (Windows/macOS)
- 19The printer status is Offline or Paused.
- 20The paper is skewed when it's printed.
- 21When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 22In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 23Uninstall the drivers. (Mac OS X 10.5)
- 24What kind of memory can I use?
- 25How can I clean the inside of the printer?
- 26When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 27How do I install additional memory?
- 28The downloaded driver's name is different from my machine's name. (Linux)
- 29I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 30What is the Network Shared printing?
- 31I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 32I cannot print from my computer via network. (For Macintosh)
- 33There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 34I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 35I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 36Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 37I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 38Black toner marks appear across the page.
- 39I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41Paper size settings are unavailable when I print from OpenOffice (Linux)
- 42Print command (cupswrapper) (Linux)
- 43I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 44What is the difference between the toner cartridge and the drum unit?
- 45I cannot print from my computer via network. (For Windows)
- 46I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 47Functions supported in the Windows 7 built-in drivers
- 48Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 49In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 50I updated the Web BRAdmin and cannot enable the logging function.