FAQs & Troubleshooting
Latest |
228 Results
- 124/10/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 215/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 314/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 414/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 510/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 627/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 708/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 801/06/2023Delete print jobs from the print queue.
- 916/05/2023I cannot print from my computer via USB.
- 1026/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1107/04/2023I cannot print using my Brother machine on a wireless network (Windows)
- 1227/03/2023"Offline" appears on the Status Monitor.
- 1327/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1427/03/2023Change the printer driver settings (Windows/macOS)
- 1527/03/2023The printer status is Offline or Paused.
- 1624/03/2023Open the Status Monitor
- 1715/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 1814/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1914/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2006/01/2023Condensation
- 2119/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2219/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 2313/12/2022How to identify your Operating System (OS).
- 2407/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2512/10/2022Can I print from DOS applications?
- 2630/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2709/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2820/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 2930/06/2022Check the Node Name of the Brother machine
- 3023/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3120/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3209/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3320/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3420/04/2022Uninstall the Brother Software and Drivers (Windows)
- 3514/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3611/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 3701/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 3824/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 3924/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4017/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4110/11/2021Open the Control Panel (For Windows)
- 4212/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4319/03/2021I get a TS error when trying to print on a wireless network.
- 4419/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4517/02/2021Set up your Brother machine on a wireless network.
- 4615/02/2021Print both sides of paper or a booklet automatically
- 4727/01/2021Adjust color settings by using the custom setting in the printer driver
- 4827/01/2021I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 4916/07/2020Cannot print after a Windows 10 update (June 2020)
- 5006/07/2020What driver package format is supported by my Linux distribution?