FAQs & Troubleshooting
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227 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3What is the printable area per page?
- 4Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 5What is Brother iPrint&Scan?
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7Jam Tray 1 / Jam Tray 2
- 8Replace Toner
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Replace Belt
- 11Replace Fuser
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Jam Inside
- 14Can I print on transparencies e.g. for overhead projectors?
- 15Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 16No Waste Toner
- 17When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 22Change the printer driver settings (Windows/macOS)
- 23Size Error
- 24Cover is Open
- 25I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 26Jam Rear
- 27Jam MP Tray
- 28What is the BRAdmin Professional software used for?
- 29What is the recommended paper?
- 30Load paper in the paper tray
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Print a web page from iPrint&Scan when using an Android™ mobile device.
- 33Toner Error
- 34No Toner
- 35Print both sides of paper or a booklet automatically
- 36When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 37Replace PF Kit xx
- 38Protect your Brother machine against unauthorised access over the network
- 39Registration or Registration failed.
- 40Print Unable XX
- 41WT Box End Soon
- 42Duplex Disabled
- 43Unusable Device
- 44Wrinkle
- 45Install the optional lower tray
- 46Set up your Brother machine on a wireless network.
- 47I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 48All one color
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Cannot print after a Windows 10 update (June 2020)