FAQs & Troubleshooting
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206 Results
- 1Replace Drum
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Jam Inside
- 5Jam Tray 1 / Jam Tray 2
- 6Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 7Belt End Soon
- 8Replace Belt
- 9Jam Duplex
- 10Jam Rear
- 11Print both sides of paper or a booklet automatically
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Replace Fuser
- 14Turn the Toner Save Mode on or off.
- 15No Toner
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18Protect your Brother machine against unauthorised access over the network
- 19Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 20No Tray
- 21Condensation
- 22Cartridge Error
- 23WT Box End Soon
- 24Replace Laser
- 25The printer status is Offline or Paused.
- 26Carry out calibration to improve the color density
- 27Can I print from DOS applications?
- 28I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 29Toner Low
- 30What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 31Install extra memory
- 32Can I print from or scan to Android™ Smartphone?
- 33The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 34Replace PF Kit xx
- 35Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 36Replace WT Box
- 37I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 40I want to print using CUPS while keeping SELinux enabled. (Linux)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42What is Brother iPrint&Scan?
- 43Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 44Print Unable XX
- 45Calibrate
- 46No Waste Toner
- 47Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 48What kind of memory can I use?
- 49Load paper in the paper tray
- 50Use the Network Connection Repair Tool (Windows)